Return/Exchange
We gladly accept returns, exchanges and cancellations
- Contact us within: 7 days of delivery
- Ship items back within: 14 days of delivery
- Request a cancellation within: 2 days of purchase.
Conditions of return
Return is accepted with the conditions:
- If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- Free return/exchange is only allowed within 7 days of delivery.
- Sales item are excluded.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
- Gift item
Thank you for shopping!